Privacy Policy

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Privacy Policy

Privacy Policy

Effective Date: May 8, 2025
RTG Logistics LLC

At RTG Logistics LLC (“we,” “our,” or “us”), we are committed to protecting your personal and business information. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Contact Information: Name, phone number, and email address

  • Business Documents: MC Authority, W9, Certificate of Insurance (COI), Notice of Assignment (NOA), voided check

  • Communications: Phone calls, emails, and SMS messages

  • Technical Data: IP address and basic website usage (if applicable)

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide dispatch and logistics services

  • To send service updates via email, phone, or SMS

  • To process your documents and payment-related information

  • To comply with legal and regulatory requirements

  • To improve our service and communication

3. SMS Consent and Communication

By providing your phone number and opting in, you agree to receive SMS messages from RTG Logistics LLC related to your services. These may include load notifications, document reminders, or important updates.

  • Message Frequency: Varies based on service activity

  • Message/Data Rates: Standard rates may apply

  • Opt-Out: You can unsubscribe anytime by replying “STOP”

  • Support: For help, reply “HELP” or contact us directly

  • No Sharing: We do not sell or share your number with third parties

4. Sharing of Information

We do not sell or rent your information. We may share your data only when necessary to:

  • Provide services through trusted third-party providers (e.g., software, payment processing)

  • Comply with legal obligations or law enforcement requests

All third parties are required to protect your information.

5. How We Protect Your Data

We use standard security measures to protect your personal and business information from unauthorized access, misuse, or disclosure. However, no internet-based system is completely secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask us to delete your information (unless legally required to retain it)

  • Withdraw consent for marketing or messaging at any time

To exercise these rights, please email us at info@rtglogistics.com.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

RTG Logistics LLC

100 24th St West Ste 1 OFC 3079
Billings, Montana
Phone: (936) 877-1113
Email: info@rtglogistics.com
Website: https://rtglogisticsllc.com